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What our customers say:
You certainly do provide excellent customer service. I ordered one of these (a Medesign Backfriend) last week as a present and was so impressed by it I wanted one for myself. Your website had stated 14 working days, however within 24 hours of placing my order the item was here.
I was extremely impressed with this high level of service.
Debbie King
Goods arrived safely this morning - thanks for the excellent service
Nigel Franks
Firstly I would like to thank you for such a prompt reply to my original enquiry, I am a strong believer in customer service and it seems yours is second to none! I originally asked whether it would be possible for my brother to pick up a pair of registration plates on my behalf. With the response being that it is possible, I have made sure he has the right documents and have now ordered the plates through your online service. Thanks again
Timothy Ransome
Thank you for your excellent service, received goods this morning. Will recommend your business.
E James
Sat, 11 Aug 2007. Hope you can help me out. I contacted James in your Bedminster depot and finally managed to locate a
Thule 9022 3 to 4 bike adaptor. I've unofficially put my name against it and asked if he'll keep it for me and I have now ordered one via your internet website. Could you please progress my order for me as soon as you can on Monday morning and hopefully get this item posted to me ASAP. We have a planned trip on Friday and if I don't get it for then I can only take 3 not 4 bikes and one of my kids will be in tears as well as my ears being numb ! If you can't do it for me please do it for my kids ! (Hope you're not crying yet.) If you could Email or telephone me Monday to let me know if this can be achieved that would be a big help. If I need to pay a bit more to help get it here for Thursday or friday at the latest that would be no problem ? Nigel Wallis,
Scunthorpe
Monday, 13 Aug ‘07 Motaman - Your parcel has been collected by Amtrak today and will be with you tomorrow
Monday, 13 Aug ‘07 Many thanks ... I will definitely use you guys again ! Nigel
23 March 2009
I thought I would drop you a line to thank you for the excellent service during the bad weather. I ordered a chrome grille set for my Bentley GT. It arrived within a few days and only noticed when the car was booked into the garage that the pack contained 2 left hand grilles and a centre one.
I contacted your office and a very helpful lady did everything in her power to get me a new set priority delivered to me nothwithstanding the bad weather. Often the real test of a Company is when something goes wrong and you all rose to the challenge.
Mr Simon Clark
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